Docmail has grown to become an important part of our business and is now one of the UK's largest hybrid mail services. Hybrid mail is postal output that CFH prints and mails on our customers' behalf, but is initiated by the customer via their PC on demand. It can be thought of as something between simple email, that lives on the computer unless individual recipients decide to print it out, and physical post which arrives daily through a letter box
Although Docmail uses Royal Mail for final mile delivery of most letters, we and our customers are also very interested in green alternatives where possible, which is why we have set up Docmail Local Post.
Currently undergoing trials in specially selected city areas, Docmail Local Post uses regional depots and delivers mail by bicycle. Even in larger city centres, this is extremely practical and doesn't contribute to traffic congestion or atmospheric pollution.
More about this exciting service soon! In the meantime, you can express your interest by going over to our Docmail Local Post microsite and filling in the quick form.
Among some of the exciting extensions of the Docmail brand has been the development of Docmail Postcards for iPhone. This useful free App enables you to take a photo on your iPhone anywhere in the world and turn it instantly into a physical postcard, printed and mailed by CFH in the UK. Good for consumers, but has many practical business uses too.
This is an emerging brand we are developing to harness the print and post capabilities of Docmail with photos uploaded to the popular social networking site, Facebook. Postcard Monkey enables users to turn their photos into postcards quickly and easily, with the twist that they can turn a series of snaps into a strip-cartoon style 'story'. They can even add captions and speech bubbles!
Federation of Small Businesses member Martin Torrens, runs the Virginia Court Hotel in Norfolk, confirms effective mailing to hotel customers see sales jump by 50%. "It was one of those long-winded, tedious tasks which we just thought we had to do," says Martin. "It took us about four days in total, spread over the course of the best part of a year - writing and printing the letters and labels, stuffing the envelopes, stamping them and so on.
"Now we can do in less than a day something which was taking months to get sorted, FSB Print & Mail told us when the letters would go out, so we could prepare for receiving phone calls and they came almost immediately. It's very effective indeed and it means that staff can focus on their main jobs, rather than having to spend time on stuffing envelopes. FSB Print & Mail is high quality, looks really professional and the mailings can be personalised specific to each customer, which is great. So it's definitely something which we will be using more regularly."
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