About Document Archiving
CFH DocStore allows instant access to ‘easy to use’ digital document storage - very useful for customer facing staff. Inbound documents can be added to DocStore and processed via further document workflow and can also store internal documents (e.g. policies, work instructions) to be viewed and edited by staff, with change authorisation and version control procedures. By using this method of document archival and storage, space constraints need not impact on historic data being readily accessible for longer periods.
Case study: Large International Banking Group
CFH hold over 3 million statements and letters for a large international banking Group, which allows instant access to ‘easy to use’ digital storage, this is very useful for their customer facing staff and extremely useful for their customers because if allows them to receive copies of statements, which in their previous form, would have been removed from the bank’s system.