LOCAL AUTHORITY BILLING ADDS UP FOR CFH
State-of-the-art mail sortation in a fully secure environment benefitting CFH's main billing customers.
The annual local authority mailings which see council tax statements being sent to every household in the country have been completed for another year, with CFH Total Document Management once again increasing its share of the market.
The Somerset based print and mail company has recorded a production volume of over three million local authority documents in the month of March. CFH has continued to secure a number of new local authority contracts for the 2010 main billing period, including Reigate and Banstead Council, and Tandridge Council.
Dave Broadway, managing director of CFH Total Document Management, says, "We have continued to win business from local authority customers throughout the year – increasing our customer base in this sector base by over a third - thanks to our increasing strength in transactional mail and our high levels of customer service. In many cases we have been able to extend the relationships with the local authorities to ongoing print production and mailing over and above this critical annual billing period."
During the main billing period, which sees council tax bills sent to every household in the UK, as well as NNDR bills (National Non-Domestic Rates) to businesses, and exemption notices, some councils also ask for other year end documents to be sent out at this time, such as rent statements, rent cards/books, rent increase letters and housing and council tax benefit letters.
Across all of these areas, CFH works closely with councils to provide a complete service, from production of personalised documentation, electronic archiving, printing and mailing. Importantly, CFH aims to achieve cost efficiencies for its customers, through mail management and maximising postal discounts.
As well as main billing, daily billing and electoral services, CFH has introduced its online print and post system, Docmail to many local authorities, saving budgetary spend on all of their printing and mailing.
