Customer Questionnaire

We would appreciate a few moments of your time to complete the following questionnaire which will help us update our customer records, understand your business priorities and your opinion of our service.

Full Name *
Position
Company *
Telephone no. *
Mobile no.
Email Address *
Website

1. Which of these CFH key service areas are of most importance to your company and what % value are they to your business?

(rate importance from 1-5, 1 being highest)	% £ Turnover	Importance 1 - 5
Four colour process print
Full service direct mail
Transactional mailing
Other

2. What are your key products and % value to your business?

(rate importance from 1-5, 1 being highest)	% £ Turnover	Importance 1 - 5
Business forms/letterheads
POS/leaflets
Large format
Integral cards/labels
Cheques
Billing & invoicing
Financial statements
Cheque payments
Payslips
PIN mailers
Other

3. How would you currently rate CFH's service to you?

	(rate from 1 very satisfied - 5 very dissatisfied)
Product Quality
Customer Service
Pricing

4. What area(s) of business would you like us to contact you about?

4. In which timeframe would you like us to contact you?

(please check required box)
Within a week	Within a fortnight	Within a month	Within 6 months