As I’m sure you will have seen in the press the Communication Workers Union (CWU) have announced that over 115,000 Royal Mail staff are taking strike action as part of a claim for improved pay.

Walkouts will take place on Friday 30th September and Saturday 1st October starting at 4am each day.

What we are doing to support you

CFH are working closely with both Royal Mail Retail, Royal Mail Wholesale and our Downstream Access (DSA) mail carrier to ensure that your mail is processed as soon as possible, and any disruptions are kept to an absolute minimum.

As a valued client you can assist where possible by sending your data files in early so we can despatch as much mail as possible on the days leading up to these strikes, therefore avoiding hold ups during the strike and subsequent processing backlog.

DSA mail will be collected by our carrier as usual and handed over to the receiving Royal Mail inbound mail centres (where we understand there should be limited staff working). This mail will then be processed when striking staff return to work.

Unfortunately, Royal Mail have advised that they will prioritise the processing of parcels as they take up the most room in the inbound mail centres before they deal with the backlog of letters.

Rest assured we are doing everything we can to minimise any disruption during this strike period and we will keep you updated with any changes to the latest information and guidance as required. If you have any queries, please contact your dedicated CFH Account Manager.

Latest updates from the Royal Mail Group can be found here:

Kind regards,

Kelly Stokes
Group Head of Postal Service
CFH Docmail Ltd

Need more information?

To find out more about how we can support your communications, please get in touch and one of our industry experts will be happy to help.