Please visit ROYAL MAIL LATEST NEWS for the lastest strike action dates.

What we are doing to support you

As with previous strikes CFH will work closely with both Royal Mail Retail, Royal Mail Wholesale and our Downstream Access (DSA) mail carriers to ensure that your mail is processed as soon as possible during these times, however mostly this will be out of our control so we need to make you aware of the disruption during these dates.

As a valued client you can assist where possible by sending your data files in early so we can despatch as much mail as possible on the days leading up to these strikes, therefore avoiding hold ups during the strike and subsequent processing backlog.

DSA mail will be collected by our carriers as usual and handed over to the receiving Royal Mail Inbound Mail Centres the next working day (where we understand there should be limited staff working). This mail will then be processed when striking staff return to work in each department.

Non-Access, Retail Mail will be collected on the next working day following the strike, we are working with Royal Mail’s collecting Mail Centres to ensure they have the capacity on vehicles to collect all the backlog of work.

Unfortunately, Royal Mail have advised that they will prioritise the processing of parcels as they take up the most room in the Inbound Mail Centres before they deal with the backlog of letters. With Christmas around the corner, there will be a higher volume than normal of parcels in their network to process, so we expecting the delay on letters to be worse than during previous strikes days.

Rest assured we are doing everything we can to minimise any disruption during this strike period and we will keep you updated with any changes to the latest information and guidance as required. If you have any queries, please contact your dedicated CFH Account Manager.

Latest updates from the Royal Mail Group can be found here: ROYAL MAIL LATEST NEWS

Kind regards,

Kelly Stokes
Group Head of Postal Service
CFH Docmail Ltd

Need more information?

To find out more about how we can support your communications, please get in touch and one of our industry experts will be happy to help.