Docmail site link
This November all new Docmail customers can receive 10% off their first order, simply enter code 'Nov10' at the payment stage. This code cannot be used in conjunction with any other offer, and is only applicable to new customers who sign up during November 2021. First orders can be placed after November.

Hybrid mail explained

Hybrid mail is a modern and cost effective digital mail solution which allows a user to quickly and easily send personalised printed mail from their desktop or laptop computer.

Hybrid mail provides a streamlined, digital-first approach to printing & posting a variety of communications and can result in both time and cost savings when compared to traditional mail whilst retaining the high impact and visibility benefits of post.

How hybrid mail works


  • Create a template document using personalised tags .eg <<firstname>>
  • Upload customer data eg. fields for personalisation <<firstname>> and postal addresses.


  • Configure print & delivery settings centrally
  • Validate addresses, postal settings (quality/colour) & review real time prices


  • Sample proof review
  • Pay only for what you need
  • Correspondence is securely mailed to each individual recipient

Hybrid Mail? We call it Docmail

At CFH we have a secure market-leading product called Docmail, which prints, encloses and posts that document for you. Docmail was the first hybrid mail service to be launched in the UK in 2008 and to this day is still the most advanced offering on the market. You can personalise and design documents and envelopes, then follow up with a text message or secure electronic document all from your desk.

Why Docmail?

Hybrid mail - The process

Free To Try

We provide easy to use, free of charge software where you can send your letters, invoices, mail shots, recall letters, newsletters, postcards and greetings cards all directly from your device. We will even give you £1 free credit so that you can test the system.

Flexible & Scalable

The documents can be printed in black and white or colour. From one page or 100+ pages, 1st or 2nd class post – the choice is yours. You simply tell us how you would like it printed and we will take care of everything else.

Secure & Robust

Our systems are created and maintained by our expert team of over 40 developers, so everything we provide is owned, and continually developed at no cost to you.

Advanced Customisation

We have a virtual Print Driver, web services, API, virtual drop box and SFTP transfers, so you can pick the software that suits you and meets your business needs.

100% Security Approved

Docmail’s system, production sites and staff are all 100% security approved, giving you the safest service for your private letters and data lists. Our production facilities are run on solar-generated electricity, we replant trees for all of the paper we use and can offer you a carbon-free document delivery service.

For Docmail prices click here.

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Hybrid mail - the benefits

Time Saved

Imagine sending out a mailing of 100 letters, you need the paper, the printer, the toner cartridge, the envelopes, the stamps. You’ve had to go out and buy all of these things, then enclose all of those letters and run to the post office, just in time for the last collection. Do you ever wonder how much that would have cost you in money and even more importantly - your time? Our hybrid mail solution makes all of this accessible, instantly and online.

No hidden costs

Our software is all free to use, you only pay for the documents we send for you, all this for less than the price of a stamp. There is no contract or minimum quantity with Docmail, it’s an easy, online printing service for all your communication requirements.

Ease of use

With Docmail hybrid mail, you simply print from your desktop, laptop or Mac and easily manage your communications from the secure online portal.

59% average cost saving

Removing the resources required to produce postal communications, hybrid mail consolidates the cost for you with a saving of 59% on each document sent in comparison to traditional business mail methods.

Highly customisable

Send personalised documents and envelopes at scale, with ease all from one secure online account. Include your own letterheads, logos, images and a whole host of other features.

Hybrid mail success stories

So why do we claim to be the home of hybrid mail? Because this is where the journey began, and our 30,000+ clients can’t be wrong.

Filey Surgery

...Before we used Docmail hybrid mail we would have to print, fold and put into envelopes nearly 2000 letters, then someone had to go to the Post Office with them all. Now we direct to Docmail and it is done for us, saving an enormous amount of staff time, shoe leather and queuing at the Post Office. 

Penny Post

...We’re very pleased with the service, help and support provided by Docmail. The teams are extremely helpful and have worked with us to find the best solution to meet our needs. The online portal is user friendly and we’re confident that the time and cost benefits will improve our service to members going forward.

Leicester City Council

...Docmail hybrid mail has enabled the Council to send additional mailings during the pandemic, with minimal effort. The Council are anticipating that Docmail will save over £200,000 a year compared to their previous communication process whilst also being more efficient.

Interested in learning more about hybrid mail?

If you’re interested in learning more about hybrid mail and how it can save you time and money for your business & customer communications, take a look at our additional resources:

Blog | Case Studies | User Guides | Test the system

Need more information?

To find out how our hybrid mail system, Docmail, can support your business communications, please get in touch and one of our industry experts will be happy to help.