We are an industry approved patient communication provider, helping you engage with your patients. With this in mind, we’ve asked our medical customers their thoughts on using our hybrid mail or managed services solutions, and here are a selection of our favourite case studies to help illustrate all the ways we can help with your patient communications.
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NHS West Suffolk CCG / NHS Ipswich & East Suffolk CCG
"We couldn’t believe how simple it was to set up, all the processes were automated. It turned in to a really good project and was a proper partnership."
Filey Surgery
"Before we used Docmail we would have to print, fold and put into envelopes nearly 2000 letters, then someone had to go to the Post Office with them all. Now we direct to Docmail and it is done for us, saving an enormous amount of staff time, shoe leather and queuing at the Post Office!"
Rutland Lodge Medical Practice
"After the initial text and first clinic we ring round all high-risk patients and then send a letter about a second clinic to all non- respondents. We need to priorities the most vulnerable and also target the oldest patients and children."
Nottingham University
The latest study the university are conducting is the ATTACK study, which looks at whether we should prescribe aspirin to prevent heart attacks and strokes in patients with chronic kidney disease. The study is looking at the risks and benefits of using asprin in this patient group.
“It’s hard to imagine not using Docmail now because it brings efficiencies to the trials”
Derbyshire Community Health Service NHS Foundation Trust
"With a huge task to mail out over 8000 letters Derbyshire wide we approached Docmail as a company.
They trained and supported us throughout the whole process from helping to upload the document and mailing lists, to giving guidance and direction for the best turnaround..."
Medical Research - The GenOMICC study
"We decided to outsource the assembly and distribution of our patient sampling kits and were impressed at the outset by the competency and professionalism of CFH. CFH were quickly able to fill an urgent need and their implementation process was very straightforward.
We have found working with CFH to be simple and efficient..."
Other case studies
Local Authorities
Wiltshire County Council
Sandwell Borough Council
Councils in local lockdown
Bromsgrove District and Redditch Borough Councils
Docbox - Basildon and Brentwood Councils
Wandsworth and Richmond Councils
Leicester City Council
Leicester City Council COVID-19 response
Cambridge City Council
45% response rate on housing mailing: Dorset Council
Healthcare
NHS West Suffolk CCG / NHS Ipswich & East Suffolk CCG
Filey Surgery
Rutland Lodge Medical Practice
Nottingham University
Derbyshire Community Health Service NHS Foundation Trust
Medical Research - The GenOMICC study
Finance
Fair For You
Bedfordshire Pension Fund
Lewisham Plus Credit Union
Major High Street Bank
Penny Post Credit Union
Royal Borough of Kensington and Chelsea Pension fund
Capital Credit Union
Business Services
Platform Housing Group
Powershop
Wilberforce Trust
Repair and Assure
Green Party
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