Healthcare case studies

We are an industry approved patient communication provider, helping you engage with your patients. With this in mind, we’ve asked our medical customers their thoughts on using our hybrid mail or managed services solutions, and here are a selection of our favourite case studies to help illustrate all the ways we can help with your patient communications.

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Docmail hybrid communications
NHS West Suffolk CCG / NHS Ipswich & East Suffolk CCG

"We couldn’t believe how simple it was to set up, all the processes were automated. It turned in to a really good project and was a proper partnership."

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Filey surgery mailing solutions
Filey Surgery

"Before we used Docmail we would have to print, fold and put into envelopes nearly 2000 letters, then someone had to go to the Post Office with them all. Now we direct to Docmail and it is done for us, saving an enormous amount of staff time, shoe leather and queuing at the Post Office!"

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Communication services for medical practices
Rutland Lodge Medical Practice

"After the initial text and first clinic we ring round all high-risk patients and then send a letter about a second clinic to all non- respondents. We need to priorities the most vulnerable and also target the oldest patients and children."

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Nottingham university managed communications
Nottingham University

The latest study the university are conducting is the ATTACK study, which looks at whether we should prescribe aspirin to prevent heart attacks and strokes in patients with chronic kidney disease. The study is looking at the risks and benefits of using asprin in this patient group.

“It’s hard to imagine not using Docmail now because it brings efficiencies to the trials”

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NHS Trust hybrid communications
Derbyshire Community Health Service NHS Foundation Trust

"With a huge task to mail out over 8000 letters Derbyshire wide we approached Docmail as a company. 

They trained and supported us throughout the whole process from helping to upload the document and mailing lists, to giving guidance and direction for the best turnaround..."

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medical communication services
Medical Research - The GenOMICC study

"We decided to outsource the assembly and distribution of our patient sampling kits and were impressed at the outset by the competency and professionalism of CFH. CFH were quickly able to fill an urgent need and their implementation process was very straightforward. 

We have found working with CFH to be simple and efficient..."

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Want to find out about the latest industry trends, best practice and insights? Why not check out our blogs page here.

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