Local Authorities case studies

Our services are designed to transform your communications across the public sector or local government departments. With the help of some of our customers who use our hybrid mail and managed services, here are a selection of case studies to help you make a decision.

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Dotpost online council communications
Wiltshire County Council

Wiltshire Council was founded in April 2009 and is the unitary authority for most of the county of Wiltshire, in the West of England. They provide significant local government services to 435,000 Wiltshire residents and are also the biggest employer in Wiltshire...

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Secure communication provider for councils
Sandwell Borough Council

Sandwell’s newly set up Covid Support Team, contacted CFH Docmail, a secure communication provider for councils, for help to facilitate the different mailings and to ensure that the mailings were sent by the required deadline, to keep their residents informed....

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Council lockdown communications
Councils in local lockdown

During the Covid-19 pandemic, councils across the UK were targeted with communicating with all household citizens if a local lockdown were to occur. Two major local authorities based in the East of the UK, were challenged with this exact communication request when their local areas went into lockdown from a spike in Covid-19 cases... 

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Bromsgrove and Redditch mailings
Bromsgrove District and Redditch Borough Councils

"Using Docmail is not just about saving money on postage but also about all the consumables like paper, ink and envelopes. We’ve been able to ditch machinery and not renew leases."

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Docbox for Basildon council
Docbox - Basildon and Brentwood Councils

"Giving our staff the ability to press print and not worry is big time saver. Not having to worry about printing in house, enveloping and sending a document to the post room for it then to be posted is fantastic for the department and council."

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Managed communications for Richmond Council
Wandsworth and Richmond Councils

CFH Docmail Ltd (CFH) undertake all the daily and year end printing and mailing requirements of the Council. We currently produce annual, weekly and daily output for the revenues and benefits department, and accounts department.

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Docmail hybrid mail for Leicester Council
Leicester City Council

"The Council are anticipating that Docmail will save over £200,000 a year compared to their previous communication process whilst also being more efficient. 

Docmail has enabled the Council to send additional mailings during the pandemic, with minimal effort..."

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Covid communications for Leicester Council
Leicester City Council COVID-19 response

"We have to act fast to keep residents and businesses informed during the COVID-19 pandemic, particularly the local public health advice and government guidance. When I’m working with someone from CFH Docmail I know I can trust them to get the job done in the quickest, most reliable way..."

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Cambridge Council electoral communications
Cambridge City Council

"We have worked with PRINT.UK.COM for all of our electoral print, both elections and rolling registration, for a number of years and find them to be professional, helpful and friendly. Their quality products, reliable delivery and sound electoral knowledge are important to us as customers..."

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Hybrid mail for Leicester City Council
45% response rate on housing mailing: Dorset Council

"The Council has a requirement to send communications to their residents, through a variety of media channels to inform, update and respond to council matters..."

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