Are you looking for the perfect communications partner -  who can provide more than a printed loan agreement?

We are here to help you meet your objectives. We know this can be to carry out one of the many consumer credit activities ranging from lending money, offering goods or services on credit and providing debt solutions and advice to your customers.

Your aims are to reduce the conversion time for new loans, ensure regular payments are made, support your customers and improve awareness of your products and services whilst maintaining a market leading customer service. We fully understand how challenging this can be, in our ever-changing world of compliance, regulation and digital demands. Let us help you navigate these exciting times and deliver fantastic communications to your customers.

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We understand

If it’s your NOSIA’s, NODS, Statements or Agreements, we understand the importance of delivering the message to your customers on time and as clearly as possible.

Whether you choose a paperless multi-channel (online, SMS, Email) platform for new clients, hybrid mail for your regulatory letters, or postcards for your marketing, we have many years’ experience delivering every option needed for our consumer credit clients.

Whilst staying ahead of legislation, protecting against cyber security, and complying with data protection and GDPR, we have all of the accreditations you would need from a solutions partner. For us these are not just certifications, they are the core drivers of everything we do for our customers.

Best practice

CFH delivers more than 76 million documents per annum, so you can be comforted knowing you are working with one of the largest printing, postal and online communications companies in the UK.

Mitigate the risk to your business, stay in line with legislation and benefit from working with one of the most professional companies providing services to your sector.

By looking at best practice methodology, multi-channel communications, and seamless business continuity, we can apply our proven experience to build a unique offering for you to guarantee enhanced results.

Transformation

Increasingly we are supporting our consumer credit clients on the beginning of their digital transformation journey.

Most importantly we’ll work with you to help you achieve and improve your targeted outcomes within the security of a service that is fully GDPR compliant; the most highly accredited for security in the UK, powered by the best technology available and with access to free consultancy from experts in every department.

This allows you to provide a world class service to your customers, ensuring best value whilst juggling the ever-evolving legislative changes.

Need more information?

To find out more about how we can support your client communications, please get in touch and one of our industry experts will be happy to help.