We are here to help you meet your objectives. It's our business to help you to increase the number of new accounts and loans, retain and add value to your savers and offer affordable mortgages.
CFH can reduce the conversion time for new customers, and equally important; improve awareness of the products and service you offer whilst maintaining a market leading customer service.
We fully understand how challenging this can be, in our ever-changing world of compliance, regulation and digital demands.
Let us help you to navigate these exciting times and deliver fantastic communications to your customers.
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Whether you choose a paperless multi-channel (online, SMS, Email) platform, a unique brand management system, or hybrid mail solution for your small volume desktop documents, we have many years’ experience delivering ground breaking solutions to our financial clients.
The results of this, often blended approach to customer communications, has been known to provide an increase in client conversion from 28% to 78%. Coupled with a reduction in their average project rollout time from 18-24 months to 3-6 months and all at a fraction of the cost.
Wouldn't you like your organisation to be the beneficiary of such results?
The set up and processes are absolutely brilliant. We have a dedicated account manager who is always available and provided extensive training at the start and talked us through every detail. In terms of Docmail itself, the software is really user friendly and secure.
Vitally, CFH are incredibly responsive and will make any changes or adjustments within the hour but are also very proactive in identifying any issues which we may have missed to ensure 100% compliance and accuracy.
With over 40 years of experience, and delivery of more than 76 million documents per annum, you would be in good company and in safe hands. Let us be your innovative forward-thinking partner offering a transparent, friction-free service at all times.
If it’s staying ahead of legislation, cyber security or complying with data protection and GDPR, we have all of the accreditations you would need from a solutions partner. At CFH they are not just certifications, they are the core drivers of everything we do for our customers.
By looking at best practice methodology, and multi-channel communication tools, we can apply our proven experience to build a unique offering for you to guarantee enhanced results.
Increasingly we are supporting financial organisations on the beginning of their digital transformation journey.
Most importantly we’ll work with you to help you achieve and improve your targeted outcomes within the security of a service that is fully GDPR compliant; the most highly accredited for security in the UK, powered by the best technology available and with access to free consultancy from experts in every department.
This allows you to provide a world class service to your customers, ensuring best value whilst juggling the ever-evolving legislative changes.
To find out more about how we can support your client communications, please get in touch and one of our industry experts will be happy to help.