Docmail has proven to be more cost-effective than producing a letter in-house, as the cost for a single-sided letter is less than a second-class stamp; and that’s not even including the fact that Docmail includes the price of the envelope, paper and ink too. Docmail is the perfect solution to support the NHS long-term plan to drive efficiencies, with savings reinvested in frontline care.
The inhaler mailing resulted in an increased patient uptake, with NHS Derby and Derbyshire ICB having the largest number of patients switching inhalers compared to other ICBs across the UK. The increased uptake reduced the number of calls back into each surgery, relieving pressure and stress on front office staff.
Docmail has offered huge time savings for the team. With Docmail, they can send 1,000 letters in minutes, meaning team members are now freed up to work on other important tasks.
Docmail has allowed the team to work remotely. During the pandemic, they could continue sending out essential communications to patients, without delay. The reduced travel between practices has the added benefit of contributing to NHS’s carbon emissions target.
Since adopting hybrid mail as their communication platform, they have sent over 50,000 communications.