The public sector guide to choosing a hybrid communications partner

Choosing the right hybrid communications provider can make a huge impact on the way you communicate with your audience, as well as delivering impressive improvements in efficiencies both in terms of time and money. Find out what to look for in a supplier by downloading our best practice guide.

Why CFH?

We know technology alone doesn’t always drive outcomes. Influencing performance means combining the right technology with the right strategy and processes built on best practice.

That’s why we constantly measure and improve everything we do. As a priority, we aim to deliver the results you need, remove costs and save time on managing your communications workflow. But we’ll also proactively look for new opportunities to drive change, helping you stay connected with your audience.

From identifying your goals to aligning our plan and delivering a robust solution, we’ll help you excel with a blend of innovation and expertise.

The benefits of managed hybrid communications

Your perfect fit: Our managed service is designed around your internal processes and desired outcomes. We’ll work closely with you to create a bespoke communication setup that fits effortlessly into how you do business whilst improving your speed to market.

Information assurance - security you can count on: From digital delivery to physical mail, everything we do is supported by industry-leading accreditation and GDPR compliance. Keeping your data safe and confidential is at the core of how we work. You’ll find us on approved frameworks and can be confident that we hold security accreditations such as Information Security Management System (ISO 27001) and can provide full audit control of how your data is handled. 

Frustration-free support: With a dedicated account manager, you’ll have help and assistance whenever you need it. Nothing is more important to us than building trusting relationships - and our professionals will work to exceed your expectations, every time.

Personalised communications: Our managed services aren’t just tailored to your business - they’re designed around your audience. From choosing the right channels to maximise engagement to defining your output options, we don’t believe in one-size-fits-all.

Sustainability: We understand how important is to our customers, that’s why we have a series of initiatives that add value to our communications process at every point. From solar panel energy to FSC paper and vegetable inks, your organisation will feel these benefits every step of the way.

Budget optimisation: We’ll help identify and create a unique blend of communications that are designed around your audience, whilst streamlining your processes and keeping the costs down.

Partnering with CFH was important to the success of our project. It was easy to use and helped us achieve a 45% initial response rate with our communications with residents, which far exceeded our expectations.

Housing Standards Team Leader - Dorset Council

Lets work together…

What sets us apart is our track record of genuinely helpful service. It’s not just delivering communications - it’s there in how we partner with you for the long-term, constantly building our understanding of what you do and how you need to work. So we can deliver consistently and achieve the results you need.

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