We partner with insurance organisations to ensure the organisational and professional output of communications that engage their audiences. If you are looking to build trust with your policyholders, to provide clear and accurate details of their terms and regulatory notices or would like to produce personalised packs with specific information, trust us to deliver.
Whether your need centres on ad-hoc communications, monthly updates, a structured year-round mailing strategy, or a combination of all – CFH solutions can support your organisation to reach who you need to, when you need to.
Engaging your policyholders in the right way is at the very heart of building trust. Communications are no longer one size fits all, but require a tailored, personalised approach that aligns with each member of your audience’s preferences to drive the best results.
You’re likely tasked with sending a range of document types, including:
We offer a partnership of flexibility, supporting you in the delivery of accessible and inclusive communications for customers with different needs through a variety of channels including: large print, braille and audio recordings, and translation services.
We can support you in identifying the best channels for each individual recipient and the best way to drive engagement with a bespoke communication strategy. We’ll monitor and track your results to help you optimise your communication processes and continuously adapt to your audience’s preferences.
We offer a suite of solutions to help support Insurance organisations with their communication needs.
CFH Managed is our all-in-one print management solution, ideal for organisations sending direct mail in high volumes. CFH Managed is a complete print management process and managed mail service, with full support from our expert team. Our team can take care of everything from secure data transfer to print production and delivery – letting you focus on what matters most. Just share your requirements and goals with our team, and we’ll handle the rest.
For a more flexible approach to mailing, we also offer our industry leading hybrid mail platform Docmail. Designed to support the print and post requirements of all organisation sizes, Docmail is scalable, hassle-free and market-leading for changing the way all types of businesses communicate, with a focus on keeping things simple.
Remaining up to date with industry legislation, FCA compliance and changes and events within the finance sector, you can be assured of a secure process when working with CFH. We offer complete end-to-end solutions, meaning that your data is received, managed and processed with us at one of our three secure sites. All our processes are built on a foundation of security at their very core, and we never share your data with third-party suppliers.
We are proud to retain ISO 27001 and 9001, Cyber Essentials and Cyber Essentials Plus accreditations. We are also approved suppliers on local government frameworks, including G-Cloud and CCS. Our commitment to security will ensure you stay fully FCA compliant and meet all consumer duty regulations across all your communications.
