Managed communications

Bespoke communications, built around your business

Tap into our communications expertise

At CFH, we know technology alone doesn’t always drive outcomes. Influencing performance means combining the right technology with the right strategy and processes built on best practice.

Our managed communications service gives you the advantage of our rich expertise in every kind of communications. No matter the size of your organisation, we’ll work with you to understand what you need, then recommend a tailored way to make it happen. It’s outcome-driven communications, all managed by the same team and backed by a completely seamless workflow.

Why choose managed services from CFH?

Proven expertise

We’ll combine best practice methodology and industry leading tools to deliver a unique experience that guarantees results.

Expert management

Our expert onboarding and implementation teams will guide you through the entire process and keep life simple.

Focused on outcomes

Working closely with you, we’ll define clear outcomes - then chart a path to delivering them with bespoke communications.

Innovative products

From hybrid mail and transactional print products to secure electronic delivery, our managed service combines the right products to suit your audience. We’ll help you understand your options and improve how you communicate, quickly and cost-effectively.

Combined printing

We’re proud of our rich heritage in print mail. That’s why physical letters,membership cards and more are all key parts of our managed services offering. Our print accreditations and robust security make us uniquely able to deliver a plan that crosses digital and physical media. From transactional mail to one-off marketing, we can take care of everything.

Impeccable service

What sets us apart is our track record of genuinely helpful service. It’s not just delivering communications – it’s there in how we partner with you for the long-term, constantly building our understanding of what you do and how you need to work. So we can deliver consistently and achieve the results you need..

The benefits of managed communications

Your perfect fit

Our managed service is designed around your internal processes and desired outcomes. We’ll work closely with you to create a bespoke communication setup that fits effortlessly into how you do business.

Security you can count on

From digital delivery to physical mail, everything we do is supported by industry-leading accreditation and GDPR compliance. Keeping your data safe and confidential is at the core of how we work.

Frustration-free support

With a dedicated account manager, you’ll have help and assistance whenever you need it. Nothing is more important to us than building trusting relationships - and our professionals will work to exceed your expectations, every time.

Customised communications

Our managed services aren’t just tailored to your business - they’re designed around your audience. From choosing the most impactful channels to print options, we don’t believe in one-size-fits-all.

Managed services with measurable outcomes

Changing the way you communicate can be a complex task. We recognise that it’s only worthwhile if you achieve tangible, measurable outcomes.

That’s why we constantly measure and improve everything we do. As a priority, we aim to remove costs and save time on managing your communications workflow. But we’ll also proactively look for new opportunities to drive change, helping you stay one step ahead of the market.

From identifying your goals to aligning our plan and delivering a robust solution, we’ll help you excel with a blend of innovation and expertise.

Managed communications success stories

We’ve worked with CFH for a number of years and couldn’t be happier. Every print task, whether that’s door-to-door flyers, account statements, or envelope redesigns, was handled very quickly and to a high standard by their team. Having a dedicated Account Manager meant we could resolve issues easily which helped increase the productivity of our business.

Capital Credit Union

We have to act fast to keep residents and businesses informed during the COVID-19 pandemic, particularly the local public health advice and government guidance. When I’m working with someone from CFH Docmail I know I can trust them to get the job done in the quickest, most reliable way.

Leicester City Council

Start with your free review

If you’re interested in learning more about our managed services, arrange a free communication review: a no-obligation chat about your communications and how we can help.