Success Stories

Over 40 Years of Delivering Success

Through our experience, we’ve learnt that no two organisations are the same and that extends to the way you will want to engage with your customers, which will also be unique to you.

In each of the cases below, CFH have brought our wealth of experience and knowledge to bear on the unique challenge of how to maximise the quality of the engagement our clients have with their customers.  

Take a look at our success stories, to find out how we helped businesses just like yours deliver meaningful communications, achieve their goals and engage with their audiences in the best possible way.


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CFH Assists With Regulatory Communications For Oakbrook Finance

Oakbrook Finance

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Melton Council in the successful delivery of over 25,000 annual billing demand notices in March 2024

Melton Council Case Study

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CFH Solution Helps Drive Engagement with 60,000 residents

Citizen Housing Group

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Despite communications experiencing a shift towards digital channels, print and post remain critical in engaging and providing important information to patients.

Bingley Medical Practice

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Since the adoption of the Docmail Print driver, the practice has sent a total of  19,990 mailings to 42,907 addresses.

The Menston and Guiseley Practice

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Hybrid Mail transforms the way Milestone manage and send print and post communications

Milestone Infrastructure

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Managed print service saves Sycous time and money whilst providing trusted and secure communications process


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CFH helps secure £8.4 million for pensioners across London

Policy in Practice

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CFH communication solutions transforms annual and daily billing for unitary council

Bournemouth, Christchurch and Poole - Revenues and benefits

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CFH solutions provide accessible communications to drive client engagement and build trust within the utilities industry.

YU Energy

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CFH communication solutions transforms council print and mail for annual, daily and ad-hoc communications

Dorset Council - Revenues and benefits

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Docmail, saving valuable time and money while supporting the NHS Long Term Plan

NHS Derby and Derbyshire ICB

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A pro-active approach to the delivery of communications with Docmail

Flo Group

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Utilising hybrid mail to streamline patient communication processes and increase engagement.

Derbyshire Community Health Service NHS Trust

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Housing mailing success, with an increase in client response rate of 45%.

Dorset Council - The Housing Standards Team

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Not for profit organisations saves 50% on existing communication cost with CFH.

Fair For You

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Increasing member engagement with managed communications

Lewisham Plus Credit Union

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Digitally transforming high street bank process to increase speed to market, audience sign up rate and remain competitive.

Major High Street Bank

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Hybrid mail supports housing group home working communication requirement

Platform Housing Group

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Utilising hybrid mail to effectively send over 800 printed communications a month

Repair and Assure

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13,000 members engaged effectively with, with hybrid mail

Royal Borough of Kensington and Chelsea Pension Fund

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Managed communication solution enables charity to continue offering postal communications

Wilberforce Trust

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Managed service solution, streamlines the sending of 150,000 member statements for Capital Credit Union

Capital Credit Union

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CFH PRINT UK solution provides a hassle-free alternative to sending electoral communications.

Cambridge City Council

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We respect what you need to achieve and work with you to get you there, every time. Our tried and tested methods allow you to benefit from our proven best-practice approach. With over 40 years’ experience, we have supported thousands of companies in their delivery of successful communications, making us a trusted, proven supplier in every sector.

Whether you have a requirement to communicate offline, online or a blend of the two, our solutions are designed to maximise each and every customer interaction.

From hybrid mail, managed services and e-delivery to fully integrated multichannel solution, we are the leaders in highly effective communications - getting every client to where they need to be, quickly, effectively and cost-efficiently.

Through innovation and expertise we work with you to improve your outcomes, helping you communicate with each and every customer, on an individual basis allowing you to maximise the value of each relationship. 

To find out more, please complete this form & let's get started on this journey together