Docmail uk hybrid mail
The first truly hybrid mail solution in the UK. We are the industry leading service for businesses looking to save money on print and post, improve efficiencies and innovate their communications.

An easier way to send personalised mail

With hybrid mail from CFH, send personalised printed mail directly from your desktop or laptop computer.

Whether you’re improving your processes, aiming to communicate more regularly, or looking for measurable time and money savings, we can help. All without losing the high impact and visibility that only physical print can offer..


  • Create a personalised template
  • Upload customer data to personalise fields like name and address


  • Choose your print, quality and delivery settings
  • Automatically validate addresses
  • Review prices in real time


  • Review a finished proof
  • We’ll securely mail your print for you
  • Only pay for what you use

Docmail: the home of hybrid mail

Docmail is our secure product for hybrid mail - the first of its kind back in 2008 and still the most advanced option today. With a focus on keeping things simple and ease of use, Docmail takes care of everything – from printing, enclosing and posting documents to following up with digital communications.

Why Docmail?

Hybrid mail - The process

Prepare your hybrid communications
Secure print
Deliver hybrid mail
Build connections with hybrid communications

Free To Try

Docmail is easy to use with our free of charge software. We’ll even include £1 free credit so you can see how everything works with your own letters, invoices, mailshots or other documents.

Flexible & Scalable

Black and white or colour. 1st or 2nd class post. From one page to 100+. Docmail is designed to keep things simple, no matter what you need to achieve. And our expert team is always here to help.

Secure & Robust

We’ve built our reputation on impeccable service and communications you can count on. Our developer team is always maintaining and improving Docmail at no additional cost to you.

Advanced Customisation

With a virtual print driver, web services, API access and SFTP transfers, you can work in the way that suits you. Our job is to help you get your message out - not ask you to fit a rigid way of doing things.

Leaders in security and responsibility

When you work with CFH, you’re choosing a trusted industry leader. Docmail’s system, production sites and staff are all managed with robust security and privacy practices. And we behave responsibly in everything we do, from solar-powered production facilities to replanting trees for the paper we use.

Managed correctly, paper is one of the most sustainable resources. We work to the highest paper industry standards, including Forest Stewardship Council (FSC) certification, endorsed by WWF and the Woodland Trust.

View our Docmail price list.


The benefits of hybrid mail with CFH

Communication time savings
Communication cost savings
Easy hybrid communications
Secure hybrid communications
Customisable communications
Flexible communications

Save time

With Docmail, there’s no need to prepare your paper, top up the toner, or spend hours stuffing envelopes. Sending personalised, impactful mail only takes a few clicks - you focus on what you’re communicating while we take care of the rest.

Save money

Because we send so much mail, we’re able to consolidate costs and pass those savings on to you. On average, Docmail saves customers 59% per document when compared to traditional business mail.

Simplify your processes

Docmail hybrid mail lets you bring the entire print workflow into one place: an intuitive, easy to use interface on your desktop or laptop. Just log in and manage your communications from anywhere - the ideal fit for our increasingly hybrid world..

Customise everything

Build stronger customer relationships with rich personalisation - from individual documents to envelopes and letterheads. Docmail makes it easy to add logos, images, and anything else in one place.

No hidden costs

Docmail is 100% free to use - you just pay for the documents you send. No contract, no minimum quantity, and no hidden fees. Just fast, flexible mail for less than the price of a stamp.

Docmail success stories

More than 30,000 people already trust us to bring them closer to their customers and contacts.

Filey Surgery

CFH Docmail

Before we used Docmail hybrid mail we would have to print, fold and put into envelopes nearly 2000 letters, then someone had to go to the Post Office with them all. Now, Docmail does it all for us. We’re saving an enormous amount of staff time, shoe leather and queuing at the Post Office.
Read full case study...

CFH Docmail

Penny Post

Hybrid Mail

We’re very pleased with the service, help and support provided by Docmail. The teams are extremely helpful and have worked with us to find the best solution to meet our needs. The online portal is user friendly and we’re confident that the time and cost benefits will improve our service to members going forward.
Read full case study...

Printed direct mail

Leicester City Council

Hybrid Mail

Docmail hybrid mail has enabled the Council to send additional mailings during the pandemic, with minimal effort. The Council are anticipating that Docmail will save over £200,000 a year compared to their previous communication process whilst also being more efficient.
Read full case study...

Hybrid communications

Learn more about hybrid mail

See how Docmail can save you time and money while making personalised mail quicker and easier than ever before.

Blog | Case Studies | User Guides | Test the system

Speak to the hybrid mail experts

Whether you’re ready to get started or need practical advice, we’re here to help - fill out the form and we’ll be in touch.