Here at CFH, hybrid mail to us is our revolutionary product called Docmail which helps thousands of businesses send their posted customer communications at the click of a button. It’s a way of driving effective engagement and achieving more than just communication results. We think it’s that great, we added it to our company name!
Hybrid mail software’s aren’t new, here at CFH we launched our hybrid mail solution in 2008 and haven’t looked back. To date, we have helped over 30,000 businesses streamline their communications and increase audience engagement, with personalised physical print and mail.
Whether you are a small, medium, or large business, our hybrid mail service offers scalability and flexibility in postal communications through innovation and data security. From continuous updates, additional features and flexibility for your mailings our service promise to you is to get the best out of your communications.
We are the industry-leading hybrid mailing service for businesses, looking to improve efficiencies, innovate their communications and get better results to grow their organisation.
In a world that is constantly changing, you’ll see our hybrid platform change with it, to continuously offer and accommodate your hybrid mailing requirements, so that you can communicate with confidence every time.
Hybrid mail your long-term mailing proposition
For over 15 years we have been proud to be able to support our clients and revolutionise the way in which they manage and send their printed communications. We have clients who signed up when we first launched and are still with us today, that’s the power hybrid mail offers. We become more than just communication providers, but partners you can rely on, trust and grow with.
Our hybrid mail adds value at every stage, helping meet our customer’s communication needs and deliver better results. It’s secure, and flexible and offers businesses an innovative way of sending print and post. Our solution has been marketing-leading since it first launched and we are proud to have continuously maintained that position.
If you send physical letters out in the post, then you can use hybrid mail.
Designed to support the print and post requirements of all organisation sizes, our solution is scalable, hassle-free and a market leading for changing the way all types of businesses communicate.
You can find Docmail users across:
With a focus on keeping things simple and easy to use, our hybrid mail platform takes care of everything for you, no matter your requirements, your company structure, or your budget you can send effective hybrid mailings with us. We are experts in getting communications right and Docmail offers you just that.
Hybrid mail provides invaluable benefits to its users, no matter the sector you work in. From bulk mailings and single letters to sophisticated mail merges, you take control of your print and post and the benefits follow.
The benefits of Docmail include:
Our solution provides our users valuable benefits at every stage of the mailing process, from streamlining communications to savings on internal resources Docmail meets the needs of our customers every time.
Utilising hybrid mail in your business couldn’t be simpler, as you tell us what you want to send and we manage everything else for you.
To get started we require you to set up a free account, simply follow the step-by-step process.
You create the orders, we print and we post. It really couldn’t be easier.
You can even try our hybrid mail solution, free of charge!
Before we used Docmail we would have to print, fold and put into envelopes nearly 2000 letters, then someone had to go to the Post Office with them all. Now, Docmail does it all for us. We’re saving an enormous amount of staff time, shoe leather and queuing at the Post Office.
The Docmail quote reduced the cost of the mailing and newsletter compared with our previous arrangement and saved us a lot of time and toner with local printing for statements. We chose to use a high quality silk paper for the full colour A3 folded newsletters and got excellent feedback from our members.
Lewisham Plus Credit Union
Flexibility is essential for your communications, so our software must work for you. That’s why you have four usage options with our hybrid mail offering:
With no setup fee, no contract, no minimum or maximum spend, with our hybrid mail service you only pay for what you send.
The graphics show a breakdown of sending one A4 letter with us, in comparison to producing this in-house.
Or why not check out our full price list here.
Yes, that’s right - we do all of the printing and posting, cheaper than the cost of a stamp.
How do we do that? Well your organisation can benefit from our bulk buying power on paper and envelopes, and as a key partner of Royal Mail, we have sortation equipment for the millions of letters we send each month, allowing you to get the benefit of huge postal discounts.
If you do have large volumes to send, talk to one of our hybrid experts about our discounted rates.
With Docmail, there is endless document variety. Our solution, allows you to send documents in the following formats:
Hybrid mail really does offer flexibility for all your postal requirements. But our hybrid mail solution doesn’t stop there.
You can also include pre-printed or printed on-demand inserts in any enclosed physical mailings, adding that extra value to the communications you send.
With our hybrid mail solution, you can send your mailings in a choice of envelopes and postal tariffs. From C5 (A5) or C4 (A4) windowed envelopes, to C5 non-windowed or overprinted envelopes (which you can personalised with 2 straplines and logos) to first- and second-class delivery, we will ensure your mailings get to the right person, in your required format, in the most cost-effective way.
We believe in delivering the right blend of communications to successfully engage with your audiences, and we know sometimes this is more than just post.
With our digital delivery option and our SMS integration, you can engage with your audiences in a way that suits them best. Whether this is a letter followed up by a digital document or text or a digital document followed up by a letter and text, we can offer you a blend of communications that works with you and your audience.
Flexibility is at the heart of hybrid mail and that goes beyond the communications you can send. With secure online access, our hybrid mail solution is accessible from any working location with internet access.
Our market-leading technology changes the way businesses are communicating and now is supporting the changing way we all work. It’s more than streamlining your communication processes, it’s all about streamlining your working process too. Hybrid mail is your very own print and post room, for all your working locations.
We believe in offering you the very best hybrid mail service, delivered through industry-leading technology so that your mailings hit the mark and your customer data is protected at all times.
We are GDPR compliant and have supporting certifications, including ISO 9001, ISO 27001, Cyber Essentials, and Cyber Essentials Plus to ensure your communications are produced in the best and most secure way possible. We even have industry-specific certifications, so that you know you are using the very best solution for your industry. As a company we are proud of our accreditations and what they stand for.
As a company we hold accreditations from both the FSC (Forestry Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification). We are also BSI ISO 14001:2004 accredited and are members of Two Sides, helping spread the positive word on using paper.
We are passionate about reducing our impact on the environment and offering our customers the most sustainable solutions, and that’s the same with Docmail hybrid mail. The sustainable benefits we offer you, we want you to be able to pass on to your audiences.
As experts in all thing’s hybrid, we know that the term hybrid mail can mean different things to different organisations. So, if this isn’t the type of hybrid mail you are looking for, and you would like to be looked after in a more contractual way and have a dedicated account manager, then we would be really pleased to help you. Take a look at our managed service communication offering here.
Docmail hybrid mail is the perfect business solution for sending print and post online. Of course, you are thinking we will say that, but we know we are the most advanced and secure solution on the market and can help your business, like the other 30,000 we work with, streamlining their communications.
Our hybrid mail support team and onboarding specialists are ready when you are. We can arrange a free of charge demonstration, support with the set up for you and your colleagues, or just have a chat with our friendly team to see if our hybrid solution is right for you.
Don’t worry, you will be in the driving seat, we are just here to help you along the way.
Whether you’re ready to get started or need practical advice, we’re here to help - fill out the form and we’ll be in touch.