Insights and blogs

Discover insights, best practice and industry trends.

Posted on Jan 19, 2022 by Courtney-Jade Herrington

Hybrid communications for hybrid workers

There seem to be many myths regarding mail; from it being outdated to its lack of impact and trustworthiness. However, these are just myths...

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Posted on Jan 17, 2022 by Emma Workman

How hybrid mail works

The way in which businesses communicate is an ever-evolving process. But with postal communications remaining at the heart of a business toolkit and hybrid mail solutions...

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Posted on Jan 7, 2022 by Courtney-Jade Herrington

Hybrid communications for hybrid workers

Prior to the pandemic, in 2019, the UK was seeing a slow but steady growth in the number of employees who had adopted a hybrid working approach...

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Posted on Dec 21, 2021 by Emma Workman

Creating your multi-channel communication strategy

Business communications have evolved and developed at a rapid pace over the last 10 years to keep up with changing customer expectations...

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Posted on Dec 9, 2021 by Michael Lydford

Customer Support at CFH

Providing Customer Support here at CFH is all about people. The relationships that we’ve built between our product support team and our clients. The internal systems and calls we have...

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Posted on Dec 3, 2021 by Courtney-Jade Herrington

Greenwashing: The importance of true sustainability in business

On Sunday 31st October to Friday 12th November 2021 the United Nations hosted the Climate Change Conference of the Parties (COP26) in Glasgow...

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Posted on Nov 25, 2021 by Emma Workman

SMEs and hybrid communications

SMEs form part of all sectors within the UK including energy, materials, industrials, consumer discretionary, consumer staples, health care, financials and information technology and touch consumer lives daily...

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Posted on Nov 24, 2021 by Emma Workman

Improving resident engagement with hybrid communications

It’s more important that ever that housing associations continue engaging with their residents in a positive way that drives results. But how does this really happen?

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Posted on Nov 5, 2021 by Courtney-Jade Herrington

Enhancing council communications with hybrid mail

As the UK returns back to normality following the COVID-19 pandemic and Brexit, it has never been more important for councils to communicate effectively...

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Posted on Oct 25, 2021 by Emma Workman

Managing practice pressure

With a recent study announcing the confirmation that both the flu vaccine and the COVID-19 booster can be administered at the same time...

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Posted on Oct 14, 2021 by Courtney-Jade Herrington

Is paper eco-friendly?

It was predicted a long time ago that the use of paper to communicate would have ceased by today. Given a bad name for it’s believed impact on the environment...

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Posted on Sep 23, 2021 by Emma Workman

The 5 benefits of hybrid mail: printing and posting online

Hybrid mail is the secure, cost-effective, online digital mail solution that allows users to quickly send personalised printed mail...

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Posted on Sep 21, 2021 by Courtney-Jade Herrington

Addicted to remote working? Us too. 6 reasons we love WFH

Before the pandemic, in February 2020, just 5.7% of us were working from home. Today this couldn’t be further from reality...

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Posted on Sep 13, 2021 by Emma Workman

Flu vaccine delays and increased eligibility: 3 ways to manage with pre-planned communications

Each year the seasonal flu period impacts thousands of patients across the world...

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Posted on Jul 21, 2021 by Emma Workman

Best Practice: Patient Communication Management This Winter

Communicating with patients effectively has always been a vital skill for medical professionals to drive patient engagement and responses...

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Posted on Jun 29, 2021 by Emma Workman

Credit unions: the adoption of hybrid communications to improve engagement and reduce cost

Financial services are one of the most integrated sectors in modern society, with different types of financial organisations...

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Posted on Jun 25, 2021 by Courtney-Jade Herrington

The evolution of communication since Covid-19

Since the Covid-19 pandemic hit, we have been forced into a world of change. Almost every aspect of our lives has had to be adapted in some way...

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Posted on May 28, 2021 by Emma Workman

Overcoming vaccine hesitancy for children - how good communication can help

Seasonal flu vaccination uptake hit record levels last winter, but the picture isn’t so positive for childhood immunisation...

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Posted on May 21, 2021 by Emma Workman

How does digital transformation improve customer engagement?

Digital Transformation is forcing organisations to adapt their business strategies and models, to bring them in line with the new market reality, that is driven by technology....

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Posted on May 15, 2021 by Emma Workman

What is hybrid mail? Print & post solutions explained

Hybrid mail is a secure, fast, online alternative method of producing and sending highly personalised documents to your end audiences...

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Posted on May 14, 2021 by Courtney-Jade Herrington

Effective business communication: debunking mailing myths

There seem to be many myths regarding mail in this day and age; from its limited ability to drive online traffic, to the value and presence mail has upon individuals...

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