Insights and blogs

Discover insights, best practice and industry trends.

private sector accreditation

Posted on Nov 22, 2022 by Jordan Key

Hybrid mail vs. direct mail: What’s the difference?

The public sector has seen a surge in hybrid mail communications, but how does it compare to traditional direct mail?...

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private sector accreditation

Posted on Nov 02, 2022 by Michelle Underwood

What is accreditation and why is it so important to the finance sector

Those within the financial sector are constantly under pressure. From the extreme importance of consistent security...

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private sector accreditation

Posted on Oct 17, 2022 by Michelle Underwood

What is accreditation and why is it so important to the private sector

Private sector organisations find themselves facing many challenges. From trying to do more for less, to understanding and implementing regulatory procedures...

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hybrid-mail-vs-managed-hybrid-communications

Posted on Oct 10, 2022 by Emma Workman

Hybrid mail vs managed hybrid communications

All types of organisations are finding themselves under increasing pressure to deliver effective communications...

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patient communications

Posted on Sept 02, 2022 by Emma Workman

12 top tips for increasing patient engagement this winter season

We look at some top tips for helping to streamline your vaccination programmes and improve patient engagement with effective communication...

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QR codes for communication

Posted on Aug 18, 2022 by Emma Workman

The return of the QR code

Organisations are changing the way they are communicating. With audience preferences and requirements evolving and with the increasing demand to communicate more effectively...

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Facts about Docmail hybrid mail

Posted on Aug 15, 2022 by Courtney-Jade Mather

Fact piece: 7 interesting facts about Docmail hybrid mail

Docmail hybrid mail allows organisations of any size to manage all their client communications in one account...

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docmail hybrid mail

Posted on Aug 04, 2022 Jason Lusty and Shelley Hawkins

Docmail hybrid mail: all about the Print Driver

Hybrid mail solutions are a digital mail service designed to change the way in which organisations communicate...

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health sector accreditations

Posted on Jul 20, 2022 by Michelle Underwood

What is Accreditation and why is it so important to the health sector

How can health organisations know what to look for and why is choosing an accredited supplier so important?...

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hybrid communications

Posted on Jul 12, 2022

Hybrid communications in the public sector: Best practices to maximise procurement

Find out what to look for in a supplier by downloading our best practice guide...

Download our eBook...

public sector communications

Posted on Jun 30, 2022 by Courtney-Jade Herrington

8 ways to improve public sector communications

Public sector communications have helped to shape modern Britain and have themselves been shaped by the changing media landscape...

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public sector accreditations

Posted on Jun 08, 2022 by Michelle Underwood

What is Accreditation and why is it so important to the Public Sector

How can public sector organisations know what to look for and why is choosing an accredited supplier so important?...

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10 things you didn't know about CFH Docmail

Posted on Jun 06, 2022 by Courtney-Jade Herrington

10 things you didn’t know about CFH Docmail

CFH Docmail was founded in 1977 and has since grown rapidly from being a small family run business to having over 250 employees...

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Docmail customer survey

Posted on May 27, 2022 by Michael Lydford

Docmail customer service survey 2022

In April 2022, we sent out our annual customer satisfaction survey to our Docmail customers, which consists of questions asking how customers feel about the service they receive...

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ceate meaningful connections

Posted on May 20, 2022 by Courtney-Jade Herrington

Creating meaningful connections offline

In the UK, it is estimated that around 97% of households have internet access, which means that roughly 3% of people are considered to be ‘offline’...

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evolution of communication

Posted on Apr 27, 2022 by Courtney-Jade Herrington

A brief history on the evolution of communication

Humans have been on this planet for millions of years and during this time, the way in which we communicate has changed drastically...

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tips for increasing engagement

Posted on Mar 28, 2022 by Courtney-Jade Herrington

SME’s: 8 tips for increasing engagement

Being a SME (small to medium enterprise) can be challenging. It can often be difficult to stand out and get your messaging seen....

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docmail hybrid mail

Posted on Mar 24, 2022 by Robert Weeks & Emma Workman

11 things you didn’t know about Docmail hybrid mail

With the aim of simplifying communications, businesses of every shape and size use hybrid mail....

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reduce your carbon footprint

Posted on Mar 06, 2022 by Donna Russell

How to reduce your carbon footprint when working from home and onsite

Looking after the environment is one of CFH’s core values and we are always exploring new ways to minimise our impact on the environment....

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environmental impact of communications

Posted on Mar 03, 2022 by Courtney-Jade Herrington

How we’re constantly reducing our impact on the environment

Since we started in the 1970s, we’ve always had the environment at the forefront of our decision making...

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multi-channel communications

Posted on Feb 28, 2022 by Emma Workman

Benefits of using a multi-channel communications approach

As our audience requirements continue to evolve, so do the types of communications we send to them...

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hybrid mail print driver

Posted on Feb 23, 2022 by Serena Schofield

Medical Practices: Using the hybrid mail print driver

As patient expectations continuously evolve, practice communication continues to do so, so that you are able to drive patient engagement...

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hybrid working

Posted on Jan 27, 2022 by Courtney-Jade Herrington

Where does the 5-day working week come from?

When it comes to working full time, it’s standard procedure that most people operate on a 5 day on, 2 day off basis...

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mailing myths

Posted on Jan 19, 2022 by Courtney-Jade Herrington

Advances in technology: Debunking mailing myths

There seem to be many myths regarding mail; from it being outdated to its lack of impact and trustworthiness. However, these are just myths...

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hybrid mail

Posted on Jan 17, 2022 by Emma Workman

How hybrid mail works

The way in which businesses communicate is an ever-evolving process. But with postal communications remaining at the heart of a business toolkit and hybrid mail solutions...

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hybrid communications

Posted on Jan 7, 2022 by Courtney-Jade Herrington

Hybrid communications for hybrid workers

Prior to the pandemic, in 2019, the UK was seeing a slow but steady growth in the number of employees who had adopted a hybrid working approach...

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multi-channel communications

Posted on Dec 21, 2021 by Emma Workman

Creating your multi-channel communication strategy

Business communications have evolved and developed at a rapid pace over the last 10 years to keep up with changing customer expectations...

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CFH customer support

Posted on Dec 9, 2021 by Michael Lydford

Customer Support at CFH

Providing Customer Support here at CFH is all about people. The relationships that we’ve built between our product support team and our clients. The internal systems and calls we have...

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Sustainable business solutions

Posted on Dec 3, 2021 by Courtney-Jade Herrington

Greenwashing: The importance of true sustainability in business

On Sunday 31st October to Friday 12th November 2021 the United Nations hosted the Climate Change Conference of the Parties (COP26) in Glasgow...

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hybrid communications

Posted on Nov 25, 2021 by Emma Workman

SMEs and hybrid communications

SMEs form part of all sectors within the UK including energy, materials, industrials, consumer discretionary, consumer staples, health care, financials and information technology and touch consumer lives daily...

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hybrid communications

Posted on Nov 24, 2021 by Emma Workman

Improving resident engagement with hybrid communications

It’s more important that ever that housing associations continue engaging with their residents in a positive way that drives results. But how does this really happen?

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Uk hybrid mail

Posted on Nov 5, 2021 by Courtney-Jade Herrington

Enhancing council communications with hybrid mail

As the UK returns back to normality following the COVID-19 pandemic and Brexit, it has never been more important for councils to communicate effectively...

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medical communications

Posted on Oct 25, 2021 by Emma Workman

Managing practice pressure

With a recent study announcing the confirmation that both the flu vaccine and the COVID-19 booster can be administered at the same time...

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eco friendly communications

Posted on Oct 14, 2021 by Courtney-Jade Herrington

Is paper eco-friendly?

It was predicted a long time ago that the use of paper to communicate would have ceased by today. Given a bad name for it’s believed impact on the environment...

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online print and post

Posted on Sep 23, 2021 by Emma Workman

The 5 benefits of hybrid mail: printing and posting online

Hybrid mail is the secure, cost-effective, online digital mail solution that allows users to quickly send personalised printed mail...

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remote working

Posted on Sep 21, 2021 by Courtney-Jade Herrington

Addicted to remote working? Us too. 6 reasons we love WFH

Before the pandemic, in February 2020, just 5.7% of us were working from home. Today this couldn’t be further from reality...

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managing communications

Posted on Sep 13, 2021 by Emma Workman

Flu vaccine delays and increased eligibility: 3 ways to manage with pre-planned communications

Each year the seasonal flu period impacts thousands of patients across the world...

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patient communications

Posted on Jul 21, 2021 by Emma Workman

Best Practice: Patient Communication Management This Winter

Communicating with patients effectively has always been a vital skill for medical professionals to drive patient engagement and responses...

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hybrid communications

Posted on Jun 29, 2021 by Emma Workman

Credit unions: the adoption of hybrid communications to improve engagement and reduce cost

Financial services are one of the most integrated sectors in modern society, with different types of financial organisations...

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communication evolution

Posted on Jun 25, 2021 by Courtney-Jade Herrington

The evolution of communication since Covid-19

Since the Covid-19 pandemic hit, we have been forced into a world of change. Almost every aspect of our lives has had to be adapted in some way...

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vaccine communications

Posted on May 28, 2021 by Emma Workman

Overcoming vaccine hesitancy for children - how good communication can help

Seasonal flu vaccination uptake hit record levels last winter, but the picture isn’t so positive for childhood immunisation...

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digital transformation

Posted on May 21, 2021 by Emma Workman

How does digital transformation improve customer engagement?

Digital Transformation is forcing organisations to adapt their business strategies and models, to bring them in line with the new market reality, that is driven by technology....

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hybrid mail

Posted on May 15, 2021 by Emma Workman

What is hybrid mail? Print & post solutions explained

Hybrid mail is a secure, fast, online alternative method of producing and sending highly personalised documents to your end audiences...

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business communication

Posted on May 14, 2021 by Courtney-Jade Herrington

Effective business communication: debunking mailing myths

There seem to be many myths regarding mail in this day and age; from its limited ability to drive online traffic, to the value and presence mail has upon individuals...

Read the full blog..

Other articles


November 2022

Hybrid mail vs. direct mail: What's the difference?

What is accreditation and why is it so important to the finance sector

October 2022

What is accreditation and why is it so important to the private sector

Hybrid mail vs managed hybrid communications

September 2022

12 top tips for increasing patient engagement this winter season

August 2022

The return of the QR code

Fact piece: 7 interesting facts about Docmail hybrid mail

Docmail hybrid mail: all about the Print Driver

July 2022

What is Accreditation and why is it so important to the health sector

Hybrid communications in the public sector: Best practices to maximise procurement

June 2022

8 ways to improve public sector communications

What is Accreditation and why is it so important to the Public Sector

10 things you didn’t know about CFH Docmail

May 2022

Docmail customer service survey 2022

Creating meaningful connections offline

April 2022

A brief history on the evolution of communication

March 2022

SME’s: 8 tips for increasing engagement

11 things you didn’t know about Docmail hybrid mail

How to reduce your carbon footprint when working from home and onsite

How we’re constantly reducing our impact on the environment

February 2022

Benefits of using a multi-channel communications approach

Medical practices: using the hybrid mail print driver

January 2022

Where does the 5-day working week come from?

Advances in technology: Debunking mailing myths

How hybrid mail works

Hybrid communications for hybrid workers

December 2021

Creating your multi-channel communication strategy

Customer Support at CFH

Greenwashing: The importance of true sustainability in business

November 2021

SMEs and hybrid communications

Improving resident engagement with personalised, hybrid communications

Enhancing council communications with hybrid mail

October 2021

Managing practice pressure

Is paper eco-friendly?

September 2021

The 5 benefits of hybrid mail: printing and posting online

Addicted to remote working? Us too. 6 reasons we love WFH

Flu vaccine delays and increased eligibility: 3 ways to manage with pre-planned communications

June 2021

Best Practice: Patient communication management this winter

Credit unions: the adoption of hybrid communications to improve engagement and reduce cost?

The evolution of communication since Covid-19

May 2021

Overcoming Vaccine hesitancy for children - How good communication can help

How does digital transformation improve customer engagement?

What is hybrid mail? Print & post solutions explained

Effective business communication: debunking mailing myths


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