Posted on Jan 17, 2022 by Courtney-Jade Mather
How to use hybrid mail services to streamline communications costs
Whether you’re an SME, a large enterprise or a third-sector company, save communication costs...
Posted on Jan 16, 2022 by Dean Jones
De-bunking data protection myths
As we become a more connected world, our awareness of our privacy and data protection grows...
Posted on Jan 13, 2023 by Emma Workman
5 ways to use outsourced hybrid mailings to boost customer communications
Outsourcing communications is now considered the ‘norm’ for many public and private sector organisations...
Posted on Dec 03, 2022 by Courtney-Jade Mather
The power of effective communication in retaining customers
When it comes to any business, customer retention is crucial in order to secure success and growth....
Posted on Dec 02, 2022 by Courtney-Jade Mather
5 ways charities can improve audience engagement on a budget
For charities, having an engaged audience is key. This can be for various reasons, such as ensuring meaningful involvement, generating valued donations...
Posted on Dec 01, 2022 by Courtney-Jade Mather
The power of the letter in the health sector
Since the National Health Service was created in the UK in 1948, it has kept its patients informed with the use of printed mail or print and post...
Posted on Nov 22, 2022 by Jordan Key
Hybrid mail vs. direct mail: What’s the difference?
The public sector has seen a surge in hybrid mail communications, but how does it compare to traditional direct mail?...
Posted on Nov 02, 2022 by Michelle Underwood
What is accreditation and why is it so important to the finance sector
Those within the financial sector are constantly under pressure. From the extreme importance of consistent security...
Posted on Oct 17, 2022 by Michelle Underwood
What is accreditation and why is it so important to the private sector
Private sector organisations find themselves facing many challenges. From trying to do more for less, to understanding and implementing regulatory procedures...
Posted on Oct 10, 2022 by Emma Workman
Hybrid mail vs managed hybrid communications
All types of organisations are finding themselves under increasing pressure to deliver effective communications...
Posted on Sept 02, 2022 by Emma Workman
12 top tips for increasing patient engagement this winter season
We look at some top tips for helping to streamline your vaccination programmes and improve patient engagement with effective communication...
Posted on Aug 18, 2022 by Emma Workman
The return of the QR code
Organisations are changing the way they are communicating. With audience preferences and requirements evolving and with the increasing demand to communicate more effectively...
Posted on Aug 15, 2022 by Courtney-Jade Mather
Fact piece: 7 interesting facts about Docmail hybrid mail
Docmail hybrid mail allows organisations of any size to manage all their client communications in one account...
Posted on Aug 04, 2022 Jason Lusty and Shelley Hawkins
Docmail hybrid mail: all about the Print Driver
Hybrid mail solutions are a digital mail service designed to change the way in which organisations communicate...
Posted on Jul 20, 2022 by Michelle Underwood
What is Accreditation and why is it so important to the health sector
How can health organisations know what to look for and why is choosing an accredited supplier so important?...
Posted on Jul 12, 2022
Hybrid communications in the public sector: Best practices to maximise procurement
Find out what to look for in a supplier by downloading our best practice guide...
Posted on Jun 30, 2022 by Courtney-Jade Herrington
8 ways to improve public sector communications
Public sector communications have helped to shape modern Britain and have themselves been shaped by the changing media landscape...
Posted on Jun 08, 2022 by Michelle Underwood
What is Accreditation and why is it so important to the Public Sector
How can public sector organisations know what to look for and why is choosing an accredited supplier so important?...
Posted on Jun 06, 2022 by Courtney-Jade Herrington
10 things you didn’t know about CFH Docmail
CFH Docmail was founded in 1977 and has since grown rapidly from being a small family run business to having over 250 employees...
Posted on May 27, 2022 by Michael Lydford
Docmail customer service survey 2022
In April 2022, we sent out our annual customer satisfaction survey to our Docmail customers, which consists of questions asking how customers feel about the service they receive...
Posted on May 20, 2022 by Courtney-Jade Herrington
Creating meaningful connections offline
In the UK, it is estimated that around 97% of households have internet access, which means that roughly 3% of people are considered to be ‘offline’...
Posted on Apr 27, 2022 by Courtney-Jade Herrington
A brief history on the evolution of communication
Humans have been on this planet for millions of years and during this time, the way in which we communicate has changed drastically...
Posted on Mar 28, 2022 by Courtney-Jade Herrington
SME’s: 8 tips for increasing engagement
Being a SME (small to medium enterprise) can be challenging. It can often be difficult to stand out and get your messaging seen....
Posted on Mar 24, 2022 by Robert Weeks & Emma Workman
11 things you didn’t know about Docmail hybrid mail
With the aim of simplifying communications, businesses of every shape and size use hybrid mail....
Posted on Mar 06, 2022 by Donna Russell
How to reduce your carbon footprint when working from home and onsite
Looking after the environment is one of CFH’s core values and we are always exploring new ways to minimise our impact on the environment....
Posted on Mar 03, 2022 by Courtney-Jade Herrington
How we’re constantly reducing our impact on the environment
Since we started in the 1970s, we’ve always had the environment at the forefront of our decision making...
Posted on Feb 28, 2022 by Emma Workman
Benefits of using a multi-channel communications approach
As our audience requirements continue to evolve, so do the types of communications we send to them...
Posted on Feb 23, 2022 by Serena Schofield
Medical Practices: Using the hybrid mail print driver
As patient expectations continuously evolve, practice communication continues to do so, so that you are able to drive patient engagement...
Posted on Jan 27, 2022 by Courtney-Jade Herrington
Where does the 5-day working week come from?
When it comes to working full time, it’s standard procedure that most people operate on a 5 day on, 2 day off basis...
Posted on Jan 19, 2022 by Courtney-Jade Herrington
Advances in technology: Debunking mailing myths
There seem to be many myths regarding mail; from it being outdated to its lack of impact and trustworthiness. However, these are just myths...
Posted on Jan 17, 2022 by Emma Workman
How hybrid mail works
The way in which businesses communicate is an ever-evolving process. But with postal communications remaining at the heart of a business toolkit and hybrid mail solutions...
Posted on Jan 7, 2022 by Courtney-Jade Herrington
Hybrid communications for hybrid workers
Prior to the pandemic, in 2019, the UK was seeing a slow but steady growth in the number of employees who had adopted a hybrid working approach...
Posted on Dec 21, 2021 by Emma Workman
Creating your multi-channel communication strategy
Business communications have evolved and developed at a rapid pace over the last 10 years to keep up with changing customer expectations...
Posted on Dec 9, 2021 by Michael Lydford
Customer Support at CFH
Providing Customer Support here at CFH is all about people. The relationships that we’ve built between our product support team and our clients. The internal systems and calls we have...
Posted on Dec 3, 2021 by Courtney-Jade Herrington
Greenwashing: The importance of true sustainability in business
On Sunday 31st October to Friday 12th November 2021 the United Nations hosted the Climate Change Conference of the Parties (COP26) in Glasgow...
Posted on Nov 25, 2021 by Emma Workman
SMEs and hybrid communications
SMEs form part of all sectors within the UK including energy, materials, industrials, consumer discretionary, consumer staples, health care, financials and information technology and touch consumer lives daily...
Posted on Nov 24, 2021 by Emma Workman
Improving resident engagement with hybrid communications
It’s more important that ever that housing associations continue engaging with their residents in a positive way that drives results. But how does this really happen?
Posted on Nov 5, 2021 by Courtney-Jade Herrington
Enhancing council communications with hybrid mail
As the UK returns back to normality following the COVID-19 pandemic and Brexit, it has never been more important for councils to communicate effectively...
Posted on Oct 25, 2021 by Emma Workman
Managing practice pressure
With a recent study announcing the confirmation that both the flu vaccine and the COVID-19 booster can be administered at the same time...
Posted on Oct 14, 2021 by Courtney-Jade Herrington
Is paper eco-friendly?
It was predicted a long time ago that the use of paper to communicate would have ceased by today. Given a bad name for it’s believed impact on the environment...
Posted on Sep 23, 2021 by Emma Workman
The 5 benefits of hybrid mail: printing and posting online
Hybrid mail is the secure, cost-effective, online digital mail solution that allows users to quickly send personalised printed mail...
Posted on Sep 21, 2021 by Courtney-Jade Herrington
Addicted to remote working? Us too. 6 reasons we love WFH
Before the pandemic, in February 2020, just 5.7% of us were working from home. Today this couldn’t be further from reality...
Posted on Sep 13, 2021 by Emma Workman
Flu vaccine delays and increased eligibility: 3 ways to manage with pre-planned communications
Each year the seasonal flu period impacts thousands of patients across the world...
Posted on Jul 21, 2021 by Emma Workman
Best Practice: Patient Communication Management This Winter
Communicating with patients effectively has always been a vital skill for medical professionals to drive patient engagement and responses...
Posted on Jun 29, 2021 by Emma Workman
Credit unions: the adoption of hybrid communications to improve engagement and reduce cost
Financial services are one of the most integrated sectors in modern society, with different types of financial organisations...
Posted on Jun 25, 2021 by Courtney-Jade Herrington
The evolution of communication since Covid-19
Since the Covid-19 pandemic hit, we have been forced into a world of change. Almost every aspect of our lives has had to be adapted in some way...
Posted on May 28, 2021 by Emma Workman
Overcoming vaccine hesitancy for children - how good communication can help
Seasonal flu vaccination uptake hit record levels last winter, but the picture isn’t so positive for childhood immunisation...
Posted on May 21, 2021 by Emma Workman
How does digital transformation improve customer engagement?
Digital Transformation is forcing organisations to adapt their business strategies and models, to bring them in line with the new market reality, that is driven by technology....
Posted on May 15, 2021 by Emma Workman
What is hybrid mail? Print & post solutions explained
Hybrid mail is a secure, fast, online alternative method of producing and sending highly personalised documents to your end audiences...
Posted on May 14, 2021 by Courtney-Jade Herrington
Effective business communication: debunking mailing myths
There seem to be many myths regarding mail in this day and age; from its limited ability to drive online traffic, to the value and presence mail has upon individuals...