CFH Docmail Ltd (CFH), a leading provider of multichannel communication solutions, is pleased to announce it has been named as a supplier in Lot 6—Hybrid Mail, Digital, and Transformational Communications—on Crown Commercial Service’s (CCS) Postal Services and Solutions framework [RM6280].
Through this framework, CFH will offer a range of services, including Hybrid Mail (Click, Print, Post Solution), and digital delivery to Omni-Channel E2E Hybrid Mail, incorporating inbound communications. These services will be accessible to all UK public sector and government organisations.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2022/23, CCS helped the public sector to achieve commercial benefits equal to £3.8 billion - supporting world-class public services that offer the best value for taxpayers.
Bill McFedries, Group CEO at CFH, expressed his enthusiasm, saying, "We are thrilled to have been once again named as a supplier on this framework. Trust, security, and sustainability are at the heart of CFH's core values, enabling us to deliver excellent value solutions and cultivate enduring relationships with our public sector clients."
For over 45 years, CFH has collaborated with public sector clients, including local government, the NHS, Housing Associations, and Educational Institutions, to create and deliver cost-effective communication solutions. Inclusion in this framework signifies CFH's commitment to ensuring compliance, security, adherence to regulatory and legislative standards, and GDPR compliance. These factors collectively guarantee that communications are delivered efficiently and effectively to drive optimal outcomes.
To explore the innovative solutions CFH has developed and successfully delivered to the public sector visit our dedicated public sector page.
Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services.
To find out more about CCS, visit their website, or their Linkedin and Twitter.
Docmail, saving valuable time and money while supporting the NHS Long Term Plan, across 110 surgeries and a combined 1 million patient cohort.
Derbyshire Community Health Service NHS Foundation Trust, utilising hybrid mail to streamline patient communication processes and increase engagement.
Housing mailing success, with an increase in client response rate of 45%
RBKC streamline the communication process, to engage with members in a secure, cost effective and trusted way – hybrid mail.
Hybrid mail helping increase patient opt in by 40%, for the primary care information sharing programme across 12 surgeries.
UK Trial Manager at University of Nottingham uses hybrid mail to attract trial participants by driving patient engagement with print and post.
With an ageing population and specific patient cohorts opting for letters as their communication preference, the surgery required an alternative process for sending printed mail.
Despite communications experiencing a shift towards digital channels, print and post remain critical in engaging and providing important information to patients.
