23rd February 2022
As patient expectations continuously evolve, practice communication continues to do so, so that you are able to drive patient engagement and responses for your practice. Without these communications, the practice-patient relationship will ultimately break down, making effectively corresponding vital for your surgery.
Effective communications are delivered best through communication technologies. Such technologies provide practices with the ability to communicate with your patients in a way that suits them best, helping practices stay ahead of the communication curve and make meaningful connections.
These patient communications range from letters to text messages to phone calls to email delivery, with varying communication technologies supporting their sending. Some practices even find themselves managing the sending of these communications in-house, though this is not a viable solution, both in regards to time and money. So where do practices begin?
Finding a solution your practice can count on, may seem like a daunting task. With multiple providers offering different options your practice needs a solution that is reliable, secure and delivers the communications you require when it matters most.
CFH Docmail are experts in this industry and have supported the delivery of successful communications for over 40 years. We’re the trusted leaders for smarter patient communications, developing communication solutions that work with your practice and your internal processes.
Our speciality is printed communications. We know how important these are to your practice and we fully support you in getting this right.
Working closely with over 4,000 medical practices, we understand the unique challenges you face. And we’re ready to help you start sending seamless printed communications instantly, with our Docmail Print Driver.
The Docmail Print Driver has been designed for medical practices so that you can send meaningful, impactful communications you can count on.
An extension of our Docmail Hybrid Mail website, the Print Driver is a virtual printer that replaces your desktop printer and requirement for in-house resources, allowing practices to send printed letters straight from their desktop or clinical system.
The process is easy to complete, cost-effective and saves valuable time in the sending of your important documents.
But what makes the Docmail Print Driver stand out from other hybrid suppliers?
Choose and book (ERS)
Flexibility of moving address box
Clinical system integration
Dedicated support team
We have been using Docmail for a few months now and it has been a game-changer for how we send letters from the practice. It has saved us money on postage, envelope, paper and ink for the printer. It has also saved us time as we no longer have to send someone out to the post box each day!
The support we have had from Serena has been great. There were a few things we were not doing in the most efficient way when using Docmail, such as sending out ERS referral letters to a patient, but once I contacted Serena she arranged a Teams meeting and talked us through it and set up a profile within the Docmail Print Driver, which now means we can send these letters in a few clicks
Michelle Gilmour, Deputy Practice Manager, The Sides Medical Centre
Does the Docmail Print Driver sound like a communication solution your practice can benefit from? Speak to the team to get started or find out more about our Docmail Print Driver, so that you can begin sending seamless patient communications instantly.
Or do you already use the Docmail website but want to switch to the Print Driver? No problem, you can do this free of charge and using the same login information. Speak to the team for help downloading the Print Driver and to get started.subscribe for updates »
We’d love to look at how you’re communicating, how you could improve, and how we can help. Fill out your details and we’ll talk you through taking the friction out of your communications.